We called in to Wetherspoon pub in Knaresborough for a coffee. Due to Coved 19 we expected to be registered by a member of staff on entering. NO- go look for your own registration form and fill it in. On leaving play “hunt the box for the registration form depositing”. It almost as far away from the exit as possible, on the bar, which we have been asked not to visit as staff would give table service. This meant customers were leaving without giving their details. Our other observations were- Everyone touches -the coffee dispenser screen, -milk jug- tea bags, sugar bags & stirrers- manuals hand sanitizer dispenser. STAFF- non wore face masks or gloves, yet they were attending numerous tables, bar and meal service area. Handling meal plates, cups and glasses. Replacement cups handled by staff with no protection. Magazines and leaflets left on tables for all to handle and share. Finally the ordering app is very time consuming. It took longer to order the coffee than drink it. And it was still self service!!! The experience did not make me think Wetherspoon were taking the protection of staff and customers seriously.