From check-in and flight to airport transfer, hotel and rep Jet2 have fantastic customer service. Less-able clients are boarded first, choice of food and beverage in-flight (hot and cold) is good and comfort and leg-room is amazing. Transfer to and from hotel was both comfortable and pleasant. The hotel (San Cristobal, Marbella) was of very good standard, with great service, staff and beautiful rooms. Our Rep (Frankie) has to get a special mention for her 5 Star customer service - she went out of her way to make sure we had the best possible stay, even contacting us on her day off!