So disappointed to receive an item that has clearly been dropped. Had the product been packaged better it would not of been damaged.
On requesting a exchange for a perfect product, being promised 3 times that I will get a call back in 24 hours to arrange this, I am still waiting 6 days later.
Not the sort of service I would of expected from John Lewis.
Ruined a special present.
Very disappointed!
4 years ago
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