I ordered 2 leather olive sofas during lock down from John lewis, that took as almost twelve weeks to be delivered from ordering. Thinking there would be little or no problems as they were from John lewis. How wrong I was. To cut a long story short, they were of such poor quality, John lewis has agreed and offered a refund but to get a refund, I have to return the sofas, leaving me without sofas up to another twelve weeks due to order other leather sofas. I can only say John Lewis are not as customer friendly as they suggest
4 years ago
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