I ordered a dining table with chairs and leather sofas from John Lewis. The table arrived broken with faulty screws that could not be attached. The sofas came with bird droppings all over the packaging and damaged leather cushions.
My repeated calls to john lewis customer service to arrange for return of damaged goods and refund, were met with dismissive remarks and delay tactics.
Avoid this so called reputable retailer at all costs. This business is a has been and not equipped for modern customer service.
9 years ago
John Lewis has a
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