I purchased an LG 55 inch TV. The screen was poor. I was away but my wife followed up with LG and followed instructions. It's never been great. Finally, they sent an engineer. I am informed its screen burn - which should not happen. John Lewis say the standard warranty does not cover this -I should have purchased a premium warranty. This is very poor from a trusted retailer who we have been loyal to for 25 years and puchsed over 10000 pounds of equipment over the years.
4 years ago
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