I booked a curtain making service for them to measure up today. 2 emails & 2 texts to confirm booking. Ensured I was at home from mid day as it was an afternoon appt. No time given of expected arrival. Rang at 14.30 to be told they work till 16.00. Appt is supposed to be for 120 mins. No show..no phone call or txts. Seriously bad customer service. I have more in life than waiting for 5 hours with no contact. So unimpressed & nothing will persuade me to use them again for this type of service.
9 years ago
John Lewis has a
2.7
average rating
from
2,434
reviews
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