I ordered a set of saucepans on line that were wrongly described as non stick, When i contacted John Lewis , they ordered me another set but when i went to collect them , they were identical to the first set. I took them back to the store in High Wycombe and was helped by Ben in the kitchen department. He understood the problem immediately and helped me choose a different set and sorted out the on line refund and payment for the shop purchase. He gave the sort of customer service I used to get at John Lewis- such a good member of staff. Well don eBen
2 years ago
John Lewis has a
2.7
average rating
from
2,393
reviews
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