Bought fabric at John Lewis over phone decided to get a reward card so I could enjoy offers previews and so much more that the assistant said I was missing out on. So I contacted customer services straight away who said my purchase would be added.
However got a snotty letter via email that as my card was not scanned at the moment of purchase I would not get the rewards.
Usually I love going to John Lewis but what a disappointment. Perhaps they are getting lean. Not what they use to be and definitely undersold themselves this time. Avoid now.
9 years ago
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