I am a devoted JL shopper. However - my visit to the High Wycombe store today has left me feeling so disappointed. The range and display of products has declined significantly and some of the staff had little regard to customer service (electrical - home wear and fashion in particular). Staff do not look smart anymore and are now wearing jeans and sweaters making them hard to identify from customers. Please, please can you look to return to previous high standards. I had so much that I wanted to buy but lack of availability and care sent me home empty handed.
3 years ago
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