Poor customer service ,I placed an order then cancelled it in the same day ,didn't get my money back was told item had been delivered ,it hadn't, was then told it was in transit and refund would be given when I sent item back ,it is an utter joke ,no one has contacted me at all I have made all the calls , have now been told it's being investigated and I will be bumped to the top of the queue ,what the hell great customer satisfaction ,I will definitely NOT shop with them again
9 years ago
John Lewis has a
2.7
average rating
from
2,434
reviews
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