USLESS! Placed an order for collection TWO weeks ago. Day after placing order receied email advising order not in stock and they will reorder. Called today to find out where order is and was told " would you like us to reorder it for you, but we don't know if it is still available?". Unbelieveable!!! I've been sat here for TWO thinking they had reordered the item automatically but instead they have been sitting on my money without reordering! Now they can't say if the item is still available to reorder! Beyond incompetent! Fed up with this useless store!
6 months ago
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John Lewis has a 2.7 average rating from 2,357 reviews

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