If you buy from John Lewis I hope you don't have any issues, because you will have to deal with their 'customer service' department, who are truly awful. I bought a laptop but the contents of the package was lacking the documentation as described on the web site. It took 6 emails, including 2 to the customer service manager (first one ignored), before I received a phone from an reluctant unhelpful person who tried to fob me off by saying that there was a web error and the suppliers don't provide documentation any more. Well, that's not the point - they have an obligation to supply what they have described. To suggest otherwise is either ignorance of the law, or wilful 'misinformation'. I bought a camera from them last year, but I will never darken their door again.