Beware of John Lewis warranty - Bought a Samsung 50" TV One year ago with a 5 years warranty. Contacted John Lewis, engineer came within 2 days, said that the screen needed replacing . Either John Lewis will pay for the screen or replace the TV.......5 days on, after 2 phone calls.....no news of John Lewis decision.....No TV for a week......and as I was told today they may offer to give me money on the value of price of the TV today, or replace it with a TV of the same value as today.....wonder what kind of offer, I will get......
1 year ago
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