Appalling service from John Lewis. I’ve always been a big supporter of the brand but I ordered a sofa and a recycle service and 8 phone calls later, and having had a slot today which was cancelled as they didn’t have enough room in the van, I now have to sit in from 7am-5pm on one of my weekend days, with no 2 hour slot as it’s an ‘emergency slot’. It’s an emergency of their own making. Will try to avoid getting anything non standard from them in future.
2 months ago
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John Lewis has a 2.7 average rating from 2,350 reviews

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