Anonymous
Awful customer service..... We spent over £4000 on a new hardwood floor from them... The floor was fitted really badly and we had to really battle with JL and their customer "service" to get anything done. In the end we had to get an independent floor inspector to point out the very many problems, as JL couldn't be bothered to send anyone out to inspect the floor..... We are still waiting for them to refit the floor! We'd never use them again!
1 month ago
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John Lewis has a 2.7 average rating from 2,350 reviews

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