We ordered a click and collect mirror on Wednesday for a Thursday collect. My husband drove to Waitrose after 3 o'clock but there had been a glitch so no delivery.
He then drove to pick it up on Friday.
Opened it this morning and were showered with shards of glass from the smashed side. Now he is making a third round trip to return it.
What is happening to John Lewis? The phrase, " not what they were", comes to mind.
We could both have received very nasty cuts from the broken glass.
9 years ago
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