My Bosch slimline dishwasher, purchased late Fe 2016 has just broken down. John lewis support staff tried to fob me off onto the manufacturer re a repair - after 3 months they should replace immediately. Bosch cannot come for nearly a to fix their broken machine, so I called John Lewis customer service who tried to wriggle out of doing anything more to help. Am awaiting a call from Holly at JL who says she is trying to help me. I suspect she will do nothing or even less if possible. I have been a super-loyal customer of JL for years. I would now avoid, avoid, avoid. There is no backup or appreciation of customer loyalty. Go anywhere but John Lewis