I tried purchasing an item and it got cancelled. They called me for the security chenck and told me everything was fine but 10 minutes later I received an email saying that the order was cancelled. I called to check what happened and they told me to put the order thru again. This second order also got cancelled even though the security check was done and it was all correct. When I spoke to customer service a second time to see if i could purchase the item at the store, they hung up on me. No return call, no reason for the cancellation. If they cannot successfully sell items online they should stop making the service available.