John Lewis have behaved in a totally irresponsible way in mishandling my order for a new tv. Having confirmed the order, issued the guarantee and advised me that the package was with the courier they have now said that the order will be rescinded and the money refunded in about 5 days. They have given me absolutely no explanation of reason as to why they have cancelled my order. Their performance can only be described as absolute rubbish. On this performance I will not deal with them again and I suggest that other potential purchases should consider whether they have any other options. If they have they should avoid John Lewis.
7 months ago
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John Lewis has a 2.7 average rating from 2,399 reviews

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