Purchased a integral JL fridge freezer in March 2013, in May 2016 the fridge stopped working(just out of warranty) we paid £800! Expecting a longer life the 3years because the engineer we paid for, explained it would cost £350 to repair. We purchase all of our white goods from JL. We are now in long draw out negotiations with customer services over the problem and the faulty product and the massive gap in purchase price and its durability. We are shocked by the customer service expectations from us, paying for repairs and getting reports to verify our situation. When we thought we were paying for a quality product from a reputable retailer. Sorry JL but feel very disappointed with your responses and we still have no working fridge????