We ordered a Tv to be delivered on the 29th June and to be installed. I received a text on the 28th to say it was being delivered between 2-9. I took a days holiday to wait in. No one turned up, so called to find out what had happened all I got told was it hadn't been delivered to warehouse for delivery. I was told someone would be ringing me, and no one did. I can't tell how many phone calls I have made to customer services. The service we have received is an absolute disgrace, we placed a new order and even that became a problem, so we have now cancelled order. I will never be ordering from John Lewis again.