Unfortunately, John Lewis has become completely untrustworthy. I bought an Apple laptop from them, it failed very quickly (less than thirty days) and they are refusing to replace or refund it.
John Lewis used to be good; now you are better off buying elsewhere. They are no better than Mike Ashley type stores - in fact worse, as the prices are high but the staff won't accept returns; at HoF/SD, prices are low, quality is commensurate, but if something actually fails you get a replacement.
1 year ago
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