Ordered bed and mattress mattress turned up no bed Then new delivery for the bed turned up last minutes wrong item 2 left hand side in unusable Next delivery just did not turn up Delivery driver called saying he was running late but would deliver Surprise delivery driver we could not get hold of Disgusting when you expect service Absolutely fed up waiting for the delivery would no longer suggest to use john Lewis they are now totally rubbish Used to be good What has happened to John Lewis Worst shopping experience we have ever had I would suggest using using other department stores