Bought a dishwasher and paid for installation, which was not carried out correctly. Mistakes can happen, but what came next is unacceptable. I've been calling for the last 19 hours on and off, am constantly promised callbacks that don't materialise. Apparently the customer service 'team' is different from the delivery 'team'. As a customer, I don't care - I bought from John Lewis, full stop. All I have is a useless white cube and a load of unbroken promises. DO NOT BUY FROM JOHN LEWIS.
8 years ago
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