John Lewis do not honour their two year warranty-they give every excuse in the book and blame the customer for causing the fault.These customers are my elderly parents.None of my family now shop at John Lewis and we tell everyone about our awful experience.JL are fine until things go wrong. You would not believe how poor their treatment of my parents was-beggars belief.A true test of customer service is when a product fails-JL were disgusting.AVOID!
9 months ago
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