I bought a Lenova 10" tablet from John Lewis as a present for my daughter, it was returned to the store after 10 months with several problems. Shutting down of own accord after being switched on after a few minutes, the speakers crackled and unusable, and finally would not hold a charge. I took it back to the store, who after testing it claimed it was perfectly fine and will be ready for collection. We purchased it from John Lewis's because they gave a 2 year warranty and they USED to be an amazing store to deal with. Where do I go from here with a faulty tablet?? Think I may give Watchdog a call! Linda Bennett (MK store)