Ordered a ps controller to be delivered to my son. It was delivered as my email stated to a secure place. However when my son returned from work the secure place was his recycling box outside his house. I contacted customer service who took the details and said they were going to look into it. 2 weeks later still waiting. Contacted them today. It hasn't been looked into. And after 20 minutes on the phone and being told they are now sold out. I am waiting for a refund. If you could not tick a star to proceed then this company would have zero stars from me. Won't shop here again. No real apology from the woman on the phone. Big company poor attitude.