A pair of wireless headphones purchased 8 months ago developed a fault. Under warranty, I sent them for repair only to be told that the damage was self inflicted and it would cost more than the original item cost to repair (at my own cost). Don’t post a premium for John Lewis expecting good customer service. Their guarantees are not worth the paper they are written on.
5 days ago
John Lewis has a
2.7
average rating
from
2,434
reviews
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