Asked to return faulty kettle, which they replaced,but as ido not have a printer or smart phone they could not help,I am getting on in years and have mobility issues,but they state I have to go to a Evri shop and get a label,not easy for me,but that is all they could offer in spite of the item being faulty and potentially dangerous.they do not seem to cater for customers like me anymore,after buying many items over the years I feel that unless there is a more flexible return service it will be my last,not the company they used to be.
2 weeks ago
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