Ordered a pair of curtains, track and fitting a few weeks ago (John Lewis Cheadle). I am still waiting.... The communication has been very poor. We were waiting for some parts for the track however I never received a phone call explaining why there was a delay. I have made a number of phone calls chasing progress and on 2 occasions was told I would receive a phone call back, one from the progress team and another from the 'diary' team. I am still waiting. Furthermore, when I ring to chase I am waiting on the line for a significant period of time before anyone answers, I don't want to leave a message for call back as I have no confidence that anyone will ring me back! I have spent over £1000 and would have expected much better from John Lewis. Last time I shop with them....