Visit date : 04/05/2017 Time: 14:27PM oxford john Lewis Section: child wear As i always go for my cup of tea to oxford john Lewis , Mostly i buy cloths and toys for my kids from john Lewis. All of us including my parents and kids love john Lewis . But i had worst experience made me so much upset. I pulled out on t-shirt from child wear and looked at it. Suddenly from no where one the staff member approach to me and accuse me for making a mess which is i did not even do it. And start telling me in order sense to clean and tidy all the mess. I was shocked , I looked at his face and he order me again then i replied to him why would i clean someone mess. Lack of training or may be he was not fit for job. But it made me wonder what kind of staff they have on the front line but the other side Manager called Denis(MANAGER) was amazing guy , His approach was very professional and he made me happy by apologizing which was not even his fault.