Ben
Returned item, told it needed to go to manufacturer for repair. Told to ring back in 2 weeks. 2 weeks past we right and I'm told there's been a mistake and they'll ring back in 24 hours. Nope. Next time the phone is put down on me multiple times. Eventually I get a real person who puts me through to someone else who tells me they'll ring me tomorrow. Nope. Very annoyed at all this, will be getting my goods next time from somewhere else. Who knows, perhaps that person tonight will actually ring me back tomorrow?
6 years ago
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John Lewis has a 2.7 average rating from 2,395 reviews

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