Anonymous
Bought a mattress topper in October which is very comfortable. Needed to wash it as I spilt a cup of honey and lemon and some drops wet the edge of the topper. I decided to handwash rather than giving it a thorough and complete immersion wash. The wetted part developed a zebra skin pattern of mid brown staining. When I took it back they told me that there was nothing that they could do as it was my fault and that the cotton seeds in the padding had leached colour. Very annoyed as no mention of colour leaching cotton seeds on label.
6 years ago
Read John Lewis Reviews
John Lewis has a 2.7 average rating from 2,395 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial