56 days ago I paid a four figure sum for a pair of curtains to be made. Heard yesterday that they have not even got the fabric in stock yet. They insist you pay up front in full so have had my money for over two months now and produced nothing.
Customer services are 'sorry that I have been left upset'. No resolution in sight and no urgency to provide one. To add insult to injury website is currently promising curtains ordered by 17th December will be ready for Christmas. In your dreams.
Fast losing all respect for this retailer.
7 years ago
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