3 phone calls totalling 45 mins. Waiting for someone to pick up. Someone eventually picked up. JL promised to ring me back, giving a reference no. No one rang back. I called again trying to explain the purpose of my call. Also to register a complaint of my treatment. Was told someone would call me back next day to discuss delivery date and my complaint. Received a call back next day only to be told JL too busy to take my order and someone would get back to me in 48 hours to give me a delivery date and to discuss my complaint as these issues are “not handled at Bluewater” What a shambles what company can be too busy to take my money. Isnt that what they are in business for?