WARNING TO JOHN LEWIS VOUCHER Holders....
I have been saving my JL vouchers, a gift from my mum, to buy something special. I have bought hundreds of pounds on boring atuff for the family in JL since receiving them, but wanted to find something special for me to spend them on. I would have considered myself to be a good customer. evidently not! Being a working mother I rarely have time to spend browsing the shops, so time has slipped by since receiving the voucher. Finally I found something I wanted to buy only to be almost laughed at at the till and be told the voucher has expired. “Computer says no”. Caching ££££ John Lewis. I was devatastated. I have since seen customer services and written to complain and they just say there is nothing they can do. I thought John Lewis prided in looking after their customers and never knowingly over sold?????I think this is criminal. Why do vouchers need to expire in the first place. Money does not expire, so why should voucher. To make matters worse I was told that had I brought the voucher in before it expired I could have had it extended. I am extremely disappointed and will NOT be shoppingnin JL for the foreseeable future.
Extremely annoyed, of london.
6 years ago
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