I bought a garden table set (and its two chairs) from Oxford John Lewis, to be delivered to our London flat from their London branch 12 days ago. Still have not received it them because: 1) Noori, the shop assistant in Oxford, (I think this is his name) the young man who did the ordering ordered the wrong stuff, gave the wrong code number!!! 2) The truck driver went to number 126 instead of 129, though the address given to John Lewis is 129. Obviously he was not interested in his job, not paying attention, like Noori. 3) the following week, the truck driver found the right number building but delivered the wrong stuff as Noori had ordered the wrong code number. 4) As it is impossible to reach the righ person by telephone I had to go all the way to the Oxford shop from London. A lady called Karen seemed very helpful, (only seemed, was not helpful at all in the end) said someone would call me by 12:00 the next day to slove the problem. 5) Nobody called. So, I went again for a third time to the Oxford shop in the afternoon. 6) Nobody had an idea about my problem, nobody was willing to help or call Karen... Young shop asistants were busy socialising. I do regret having shopped at John Lewis. Big mistake. Nobody cares, everyone does half a job. Full of young, irresponsible, immature asistants... Who is going to compensate for all my time, energy and frustration? Dr. B. Bridge