Shockingly bad lost 2k thanks to disgraceful customer service and no returns. Have bought a Sony 65” tv that has not worked since we had it. John Lewis are full of excuses and have robbed us off. Nearly a year later it still doesn’t work. They refuse to replace disgusting attitude and non existent customer services. Escalated to complaint and 3m on - still no one calls us back!! We just want a working tv which is what we paid for. Avoid this company if you want a good warranty or refund or exchange as they won’t do any of this!
6 years ago
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