Possibly the worst Customer Experience I have ever endured. Their attitude towards customers is truly unfit for today’s economic climate. I have just spent an hour and a half trying to resolve an issue with an iPod touch. The guarantee they sell is worthless, the device is less than two years old and is I overheating with a striped screen. The staff don’t know what they are talking about and give misinformation about eligibility for refunds. Appalling. I won’t be buying from John Lewis or Apple again.
6 years ago
John Lewis has a
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