I bought broadband from John Lewis and the service is awful.
I connect through ethernet (no wifi) and my connection has dropped on average every 30 mins. When i connects, uploads are at 0.7mbps!
This has been ongoing for 3 days since I first called, but I've been told to wait up to another 72 hours before the faults team will contact me. So at least 6 days before an engineer might come round to take a look
Oh, and you will have to wait between 15 and 45 mins to spk to anyone
6 years ago
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