I cannot begin to say how awful my experience with John lewis has been. I began the process of ordering curtains in September. It is now November. I have emailed countless times. I have tried to ring many times, soft furnishing don't answer the phone. Customer services assure you that somebody will get back to you and they never do.
John Lewis used to be a brand you could trust. They are terrible now and on principle I will not spend any money with them. I will also tell all friends and colleagues not to waste their time and money. Truly, truly awful.
6 years ago
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