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Anonymous
I ordered some computer accessories today 20 Mar 2019. TOTAL VALUE APPROX £300.00 Received confirmation that order being processed. Then at 18.07 I received E Mail advising my order had been cancelled. Called the Chester branch to find out why. Very negative response - could only tell me that it was a "security Check Problem" Unable to help me beyond that. The funds have been taken from my bank account - so it's not that. I don't have a criminal record ////// Lived at my present address for the past 14 years. But still unable to find out why they have cancelled my order. It's like being charged with a crime - being found guilty - but no one will tell you what you've done. Have bought numerous items over the years from J L but that's the last time they will get any more business from me. If anyone at J L is interested ( Which I doubt ) my order number was 214375655 Read the Daily Mail in the next few day - I have sent them a copy of this E Mail. Name and address withheld:
6 years ago
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John Lewis has a 2.7 average rating from 2,436 reviews