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Anonymous
They delivered a wardrobe which clearly would not fit in my room I asked they take it away. They insisted in putting it together which only proved I was correct they then refused to take it away. I phoned John Lewis who refused to say when they would collect it. In the end I complained the complaints department were unhelpful and said I would have to pay to have it dismantled at a cost of 150 pound before they would collect it!
5 years ago
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John Lewis has a 2.7 average rating from 2,434 reviews