Very misleading website pricing during their October discount event. Philips iron shown at full price £520 but stating a saving of £145, not true as the previous day marketed at £375 also stating a saving of £145. Told to email customer services with screenshot, their reply “When we buy our items from our supplier we need to adjust the price depending on quantity or even how much they are selling it for. Also if the global price increases, it will result in the same thing for our products as well.” This was a JL website error, no accountability. Forty minutes for customer services to answer the telephone, their reply “This is understandably due to the fact we receive a high volume of calls at this time of the night with a lot of people having finished work.”.... What has happened John Lewis?