Arranged to have carpet fitted, got a phone call at 6.30 pm the day before saying it wasn't going to happen as one of their fitters had rung in sick, very vague about rescheduling. Had taken the day off work, and spent a lot of time and effort clearing the room. Didn't help that the conversations were with a call centre in Manchester, not our local branch. Going to use local tradesmen the next time.
5 years ago
John Lewis has a
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