I bought a washing machine on Sunday. It was delivered and fitted on Thursday. John Lewis fulfilled all that they promised regarding delivery time. I was phoned on Wednesday giving a 2hour slot (between 7 and 9) and saying the installer would phone 30 minutes before coming. The installer phoned at 6.30 on Thursday, they arrived at 7. They removed the old washer, fitted the new one and showed me how it works. All done before 7.30. They could not have done a better job, Well done John Lewis!
5 years ago
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