Been a John Lewis shopper all my life, will definitely be closing my account, after the terrible customer service of the last few days. It's an utter shambles no one answers phone, face app is a joke, no one answers e mail, to sum up, its as if they're doing there very best to hide from customers. I'm going to take a visit to my local shop tomorrow, and hopefully will be able to speak to a face. Also their online webs a joke, it's freezing all the time, making placing an order almost impossible.
5 years ago
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