I have been trying to order items on line since 13:00hrs its now 17:00hrs........Its seems that John Lewis do not see their customer service element as part of their bread and butter. How many customers have to complain before tis issue is address. Its so frustrating, in my opinion JL has declined in regards to this issue. If they are short staff why do they not recruit is this failure due to cut backs if it i they will end up like Debenhams of HMV ...BE WARNED
5 years ago
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