Appalling customer service. I am not going to go into all the detail as you would lose the will to live (as I have) but in essence they LIE to you about your rights under the Consumer Rights Act 2015 and try to fob you off. So do your research & escalate your complaint until you get your money back. So sad to see a once great company with genuine ethics become as bad as or worse than Amazon. Will no longer be purchasing anything from them.
5 years ago
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